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Half Respond To Display Ads By Searching


The long awaited display/search link made

For the longest time, hardcore ROI-focused PPCers saw little to convince them of the benefits of traditional branding online. Rampant ad blindness among consumers and lack of data to support “awareness” arguments* led many to maintain trimmer, search-focused budgets with measurable results.

new study from iPospect, commissioned by Forrester Consulting, though, bridges the gap between search and display by revealing 49 percent of internet users who respond to display ads eventually run a search on a company, product, or service featured in them.

The key term there is eventually. Only 27 percent of those who respond to display ads perform an immediate search, compared to 31 percent who click on the ad itself, and 38 percent respond eventually with a search and visit websites from the results (for an aggregate of 49% when combined with those who search and do not click on the results).

The word eventually is important because it’s much rarer that initial exposure to a display ad will inspire a purchase. Just 14 percent of those who respond to a display ad will buy upon first exposure, but a third (33%) eventually purchase from a company with which they are already familiar, and 38 percent of those who respond to a display ad learn about a brand for the first time as a result of their exposure to the ad. 

Another necessary semantic distinction involves those who respond to a display ad, which of course, isn’t everybody. Still, among the group surveyed by iProspect, those who respond to display ads equaled 52 percent.

“In essence, search becomes an alternative mechanism for Internet users to respond to online display,” said iProspect CEO Robert Murray. "Considering that, this finding has an important message for marketers -- if they are going to invest in online display, then they should leverage search marketing to help them capture the demand that display advertising creates. In other words, they should consider search as a form of insurance for their display investment."

Misty Locke, chief strategy officer for iProspect, chimes in with a term only very recently used to refer to online advertising: attribution model. “The findings also speak to the need for marketers to implement attribution modeling that is created with their needs in mind. This is key to understanding not only the impact of search and display on conversions, but also the impact of all of their online tactics."

Attribution models are fairly staple for traditional brand advertising. They show direct relationships between an ad campaign and resulting changes in sales as a result. Determining an attribution model for online sales is trickier because it is difficult to determine whether a sales conversion ultimately occurred as a result of a particular search or display ad, or if the decision was made farther in advance or somewhere else along the cyber path.

Nonetheless, ad gurus at the recent
ad:Tech conference in San Francisco indicate the advertising industry’s desire to apply attribution models to online campaigns. (Hint: doing so could help raise advertising dollars beyond simple PPC.)





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